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fitbit not tracking steps

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‎03-20-2019 18:37

‎03-20-2019 18:37

fitbit battery died and I didn't charge for a few weeks. Once did, it finally started working but is not tracking steps.    Also it does not display correct date and time.  Have gone through all troubeshooting steps

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‎03-21-2019 01:32 - edited ‎03-21-2019 01:33

‎03-21-2019 01:32 - edited ‎03-21-2019 01:33

Hi @nbkpv5h.

 

When was the last time your fitbit synced with your phone? It sounds like it either hasn't synced or not properly, as it should pull the date and time from the device its syncing with.

Community Council Member

Nathan | UK

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