06-19-2018 00:51
06-19-2018 00:51
I purchased fitbit Ionic recently. I received two sets of strap with the same. The small size strap is not working properly.
Best Answer06-19-2018 02:32
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06-19-2018 02:32
If it is not working you need to contact Support (link in my signature )
Helen | Western Australia
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