iconic randomly vibrating

[Skinneyminnie]

My iconic has started acting up. It will lock on the screen where you set up the screen wake and notifications and just randomly vibrates. When I try the main button (single one on the left) nothing. I’m tried the reset with the left and bottom right button and the shutdown and it nothing is working

[Lufalulz]

That definitely shouldn't be happening.

I suggest that you contact customer support here. However, they're most likely going to ask you to do a factory reset before replacing it.

So you can factory reset the device by going to "Settings" > "About" > "Factory Reset" and once that's done you'll need to setup the Ionic to your account again.

[Ronsupersaints]

Mine doing exactly the same and I see this issue is becoming more widespread - have you solved issue or get any advice from Fitbit? If this continues over Next do or so I’ll try to exchange it

[SunsetRunner]

I have the same issue.  Did the reset fix it?