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ionic no longer auto display

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‎04-26-2019 03:27 - last edited on ‎04-27-2019 07:27 by Moderator Alum

‎04-26-2019 03:27 - last edited on ‎04-27-2019 07:27 by Moderator Alum

my ionic will no longer auto display and the setting has went away. It has been replaced with display awake and only adjust the length of time the face displays. It stinks having to push the button every time I look at the watch.

 

Moderator edit: Subject for clarity.

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2 REPLIES 2

‎04-27-2019 07:26

‎04-27-2019 07:26

Hey @robby73 nice to see you here on the Forums. Welcome to the Fitbit Community.

 

Thanks for reaching out and for sharing the issues that you're having with your Ionic. Please restart your Ionic with these instructions. Then confirm that the Screen Wake is set to Auto. You can press and hold the back button then swipe left to access the quick settings screen.

 

Let me know how this works for you. 

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‎04-27-2019 07:27

‎04-27-2019 07:27

Hi @robby73, try holding down the left button, then make sure that the "Screen Wake" is set to "Auto" to see if that helps.

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