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ionic not working at all

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My iconic just stopped working have tried all the resets ,button pushing  ,recharging no good. Any suggestions. Tried on line chat that has now packed up at fitbit.

Not impressed

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Had one Versa replaced after 2 months due to manufacturing defects and two of us have been waiting 2 weeks to have our Ionics replaced due to suddenly logging 100k + a day/heating up/refusing to reset. All 3 were purchased in last 3-5 months.

 

very upset. 

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