ionic red screen

[nathan11]

is anyone else getting red lines on their ionic it looks like a red barcode and the screen is blurry if any one could help me i would appreciate it

[WendyB]

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

[Manny77]

MIne started to do it on Saturday. Does resetting it work 

[Partymarke]

Did you have any luck with this? Mines is the same as of yesterday .tried resetting but it's getting worse .

[nathan11]

I emailed fitbit and they sent me a new one so just email them and let them know 

[Manny77]

Hi.
Fitbit support were excellent.
Had to try a few different ways of resetting but with no luck.
Sent them a video of what was wrong and a few days later i was sent a replacement.
Can't fault them really.
Sent from my iPhone

[Partymarke]

Thanks so much for the reply Nathan11 I'll get on it!

[Partymarke]

Thanks a million I'll get on it!

[Georgia8]

I was talking with Alex and was disconnected