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is my ionic dead?

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‎11-30-2019 03:18

‎11-30-2019 03:18

I bought a Fitbit Ionic last June and have loved it ever since. Last Thursday it started to behave erratically so I did a reset. I pressed all 3 buttons at the same time and followed the instructions on the forum. Tried 2 different chargers and tried connecting it to my computer. It still shows no sign of life.

Is there anything I can do

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‎11-30-2019 07:36

‎11-30-2019 07:36

Contact Customer Support.

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2 REPLIES 2

‎11-30-2019 07:36

‎11-30-2019 07:36

Contact Customer Support.

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‎12-01-2019 01:23

In response to SunsetRunner

‎12-01-2019 01:23

Thanks, I contacted customer support and I am getting a replacement under warranty
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