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my ionic keeps pausing while tracking during my run

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‎07-22-2019 17:39

‎07-22-2019 17:39

While running, the tracking of my running keeps pausing up to 5x just in a 3 mile run. I don't stop and I don't think the ionic has an automatic pause option that I could check status. However, when I look at the total mileage at end of run it is accurate so it's the tracking that's the problem.  Rebooting, per customer service hasn't helped. Any suggestions?

 

 

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‎07-22-2019 18:21

‎07-22-2019 18:21

Consider your investment a sunk cost.  Move away from FitBit products.

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‎07-23-2019 05:51

‎07-23-2019 05:51

For what it is worth,not sure if this is your case, I get this when riding my bike. I have concluded that it is because I hit the buttons on the watch with the back of my hand. Would love to be able to disable the buttons when tracking a ride. I mean the screen is touch sensitiv so why do I need the buttons? To try and stop this from happening I need to tighten the band hard so it doesn't slide down to my hand.

Br /Markus

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