Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

synchronization frequently fails

Replies are disabled for this topic. Start a new one or visit our Help Center.

Is there a logical explanation as to why my Ionic frequently fails to synchronize? Is it possibly bc it is getting old and the battery is failing? It seems to happen daily. The actual watch displays correct info but the app and even logging on via my PC never seem to synchronize until hours and even days later. Any suggestions?

Best Answer
2 REPLIES 2

What I did I just got used to it. Since FW3.0 it is the way sync goes for me. If I have more time then I do troubleshooting and sometimes it works. My steps - force stop app, restart watch, remove BT pairing on the phone, resync, repeat if it didn't work, try, it may help but you will get quickly sick and tired of doing it all the time 😉 I did. If nothing helps I just leave Ionic and eventually it will sync ( I use All-day sync option in the app ).

Best Answer
0 Votes

@JLToffice  I did have erratic issues when I was  trying to sync when I'm near my dongled Win 7/64 PC. Take the dongle out and I could sync. If I need to sync via the dongle I have to always turn Bluetooth off on the phone.

 

Since App 2.90, the Android syncs when I open the App.. All day sync and Always connected is Off....

 


@JLToffice wrote:

Is there a logical explanation as to why my Ionic frequently fails to synchronize? Is it possibly bc it is getting old and the battery is failing? It seems to happen daily. The actual watch displays correct info but the app and even logging on via my PC never seem to synchronize until hours and even days later. Any suggestions?


 

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
Best Answer
0 Votes