Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

2022 luxe issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

Just got luxe and set up fine. Three things:

1. Not getting notifications about moving when under 250 steps -on app try to turn on but toggle won’t stay on. 
2. treadmill distance is way off -this seems to have been an issue for a long time based on community search. Is there any update to make this more accurate? Very disappointed as I walk on treadmill daily. 
3. Device goes into do not disturb without me turning it on. Thought this was causing the notification issue but apparently not as I turned off and still didn’t get notified. 

Best Answer
0 Votes
1 REPLY 1

Forgot to mention that I’ve tried deleting and re-installing app, and resetting device. 

Best Answer
0 Votes