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Calories Burned Icon Greyed Out

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For the past two days the calories burned icon has been greyed out. I can see zone minutes, miles but not calories. I've done the update, rebooted the phone and the Fitbit but it's still greyed out. Can anyone help with this? 

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Mine is exactly the same. I can't get any calories burned in the large icon at the top of the app. It has also logged my exercise but says 0 calories burnt for my runs for the last week. I have uninstalled and reinstalled app. Cleared cache. Updated luxe. Restarted phone...I have run out of ideas of how to fix it!

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Sounds like it's not just me then, I thought I was missing some update or a setting was wrong but I've also tried everything. I'm wondering if it's a glitch in the update as everything was working fine two days ago. 

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