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Can't set up my Luxe with my Windows PC

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-19-2023 02:29 - last edited on ‎09-19-2023 04:50 by Fitbit Moderator

‎09-19-2023 02:29 - last edited on ‎09-19-2023 04:50 by Fitbit Moderator

luxe impossible to download to windows 11 laptop

Moderator Edit: Clarified subject

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3 REPLIES 3

‎09-19-2023 04:52

‎09-19-2023 04:52

Hi there, @01mhfgsd. Welcome to the Fitbit Community Forums. 

Please note you need a compatible Android phone, iPhone, or iPad to set up new Fitbit devices. You can’t set up or sync with Windows 10 devices.

For more information about supported devices and operating systems, please see www.fitbit.com/global/us/technology/compatible-devices

Maria | Community Moderator, Fitbit


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Best Answer

‎09-23-2023 01:04

In response to MarreFitbit

‎09-23-2023 01:04

Previously, one year ago you could install Fitbit on Windows.

What kind of fight occurred that prevents to install fitbit on Windows, suddenly?

Thanks for your help,

Daniel

 

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‎09-23-2023 07:26

In response to 01mhfgsd

‎09-23-2023 07:26

@01mhfgsd   Fitbit deactivated both Fitbit Connect and the Windows 10 app in October 2022.  I personally don't think there was any kind of fight involved.  Fitbit stopped updating the Windows 10 app when Windows stopped making mobile phones.  Features like the Health Metrics, Stress Management features, and Daily Readiness Score (premium) are only on the mobile app.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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