I took my Samsung S23 ultra in for a screen replacement and ever since my Luxe has not synced to my phone. The time was also off by several hours. I am still seeing sleep and step info, as well as my current heart rate on the app, but no cumulative heart rate data. I have tried ALL of the suggested fixes on my phone, as well as the responses to similar questions on this community board. I even did an AI query that gave me some suggested approaches that I hadn't seen anywhere else. 2 days ago, I got the red circle with a white x in it and my phone reset to midnight, January 1st. I am still unable to sync my watch - I now just see my current BPM and no other data are being shown/tracked. I'm assuming that I have now done a factory reset? Is there anything else I can do - or is my Luxe dead? (RIP - as a small wristed person, this has been my favorite tracker in years )
