07-22-2022 06:42
07-22-2022 06:42
After the change to the graphs last night, I noticed that my 92 saturation graph (in the sleep metrics) changed drastically. For years it has shown my fluctuations to be in normal range (always a green line). Since the update, it shows high (yellow lines) throughout the night, for every night, since having the app (years). Anyone else notice this change? Should I talk to my doctor about sleep apnea? Or is this a Fitbit bug? I'm really confused.
07-22-2022 07:58
07-22-2022 07:58
Yes! Mine too. I have the Luxe. FitBit support is being absolutely useless.
Husband has the Versa and the update has his graphs looking the exact same as always.
Devices
Luxe (Samsung S21 Ultra)
Versa (Samsung S22 Ultra)
I have tried:
Uninstall and reinstall
Sign out, force stop, reboot with cache clear
Sign out, force stop, uninstall, reboot with cache clear
All with no luck at all
07-22-2022 10:05
07-22-2022 10:05
S21 (not ultra) Luxe
Support has not been helpful at all. Like you, I have tried all of the troubleshooting tips. I find it frustrating that it changed every graph. A before/after update of the same day one year ago (because I happened to have a screenshot of this day before the update).
07-26-2022 06:07
07-26-2022 06:07
a few days since the update and the issue persists :(.
07-26-2022 06:32
07-26-2022 06:32
Here's what the support team sent me. 😞
07-26-2022 07:08
07-26-2022 07:08
Mine changed like that before the update. I installed the update yesterday and it still looks like your screenshot.
07-26-2022 07:12
07-26-2022 07:12
Before the update mine looked like this except it didn't have much yellow (this is how hubby's still looks)