help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Correct time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-25-2022 08:19

‎11-25-2022 08:19

The time is incorrect on my luxe. It’s telling me it can’t synch as it’s not connected to the internet, but it is! Help!

Best Answer
0 Votes
3 REPLIES 3

‎11-25-2022 08:57

‎11-25-2022 08:57

What exactly is the error message?  On Luxe or on phone?  Has it been syncing recently?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎11-25-2022 09:12

In response to JohnnyRow

‎11-25-2022 09:12

Usual solution in the end….. turned my phone off then turned it on again and it synch’d! Thanks for responding

Sent from my iPhone
Best Answer
0 Votes

‎11-25-2022 10:07

In response to Pambo6

‎11-25-2022 10:07

Perhaps actually rebooting phone, rather than just turning off and back on?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes