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Data doesn't match after sync

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I enter my weight daily in the Fitbit app and sync with my coach's app. The data I enter does not match what shows up in the coaching app. For instance I enter 151.4 in Fitbit and after syncing the coaching app shows 150.96. The number seems to be a calculation of some sort. How do I get a one to one data sync?

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Hi @Mousie206, welcome to  the Fitbit Community! It's great to have you here!

Let me help you with the data syncing between your Fitbit and third party app. 

If your Fitbit app is not syncing properly to your third party app, i recommend that you follow the instructions proposed in our help article How do I connect Fitbit with another app? > How do I troubleshoot apps connected to Fitbit?

In addition, can you tell me if you have properly synced your data between these apps in the past ?

 

 

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