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Fitbit Luxe battery is draining quickly

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‎08-29-2021 11:38 - last edited on ‎08-31-2021 04:39 by Fitbit Moderator

‎08-29-2021 11:38 - last edited on ‎08-31-2021 04:39 by Fitbit Moderator

I have to charge my new Luxe every single day, is this right? Other fitbits I've had have lasted a few days

 

Moderator Edit: Clarified subject

Best Answer
3 REPLIES 3

‎08-31-2021 04:44

‎08-31-2021 04:44

Hi there, @Parkinson44. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. I understand where your concern is coming from. 

 

If you haven't done so yet, I'd recommend taking a look at the tips recommended in this help article Can I extend my Fitbit device's battery life?

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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0 Votes

‎09-01-2021 07:15

‎09-01-2021 07:15

I have had the same problem since day 1. It decreases 25% at night when I’m not wearing it and no notifications coming through. During the day it drops over 50% while being used. Fitbit customer which is a bot not a live person gave me trouble shooting advice which didn’t work. Same wording and advice from another issue I had with my previous Fitbit. Good luck. I hope you find a solution.

Best Answer

‎09-01-2021 07:45

In response to Diana6025

‎09-01-2021 07:45

My battery drains by thirty percent overnight. By the end of the day I need to charge it again meaning it last just about 24 hours. Everything is switched off - notifications - dnd mode - the brightness is on dim etc. I updated it but still just the same. Very disappointed in Fitbit for letting this go on and not doing anything about it.

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