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Fitbit Luxe is showing the wrong time

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‎03-25-2024 14:33 - last edited on ‎03-26-2024 08:37 by Fitbit Moderator

‎03-25-2024 14:33 - last edited on ‎03-26-2024 08:37 by Fitbit Moderator

my time is wrong on my Fitbit Luxe.  How do I correct the time

Moderator Edit: Clarified subject

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2 REPLIES 2

‎03-25-2024 15:07

‎03-25-2024 15:07

Hi @Vana531 time and date is derived from the device you use to set up and sync. You can't manually set it. Click to read the information

Be sure to sync your device more regularly as it needs to update the time that way

Stepping in the U.S.A. since September 2013. Android 14

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‎03-26-2024 08:39

In response to Odyssey13

‎03-26-2024 08:39

Hi there, @Vana531. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post, we'll be glad to help you to correct the wrong time on your Luxe. /

As @Odyssey13 mentioned, the time will be wrong if your Luxe hasn't synced recently as your Fitbit device uses the time of the device you're syncing with. To make sure your Fitbit device has recently synced, go to your Fitbit app and tap the Today tab, and then tap Devices. 

If by any chance you run into syncing issues, please see Why won't my Fitbit device sync?

If the issue is still not solved, but you can confirm that your Fitbit device is syncing,  I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


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