How do I change the clock format on my Luxe?

[AlwaysMoving22]

Luxe is showing time in 24 hour format.

I want this to be set in 12 hour.

Example 1:00 not 13:00

Moderator Edit: Clarified subject

[Odyssey13]

the directions are in this article - click to read.

[MarreFitbit]

Hi there, @AlwaysMoving22. Welcome to the Community Forums. 

In addition to what @Odyssey13 has shared with you, please note that if your Luxe keeps showing in a wrong clock format, try switching to a clock face that actually shows the 24 hr format. I have set a few clock faces that only show 12 hr format even when I have set my clock to 24 hrs. So, I recommend choosing a different clock face. For more information, see How do I change the clock face on my Fitbit device? 

Hope this helps. 

[SunsetRunner]

I'm looking for the setting to change the date format to DD MM YYYY.  Where can I find this setting please?

(I have the correct country and region and time zone selected from my dashboard.  I just want to change the date format to the correct format for my region)

[SunbeamSmil]

How do you changer from 12 to 24 hour format?

[Odyssey13]

Hi @SunsetRunner the date portion can't be changed. It's the US version of MM/DD/YYYY.

[Odyssey13]

Hi @SunbeamSmil    How do I change to a 12 or 24 hour clock?

To change your clock to a 12 or 24 hour clock:

1. From the fitbit.com dashboard, click the gear icon >Settings >Personal Info 
2. Under Advanced Settings, find Clock Display Time and select whether you want the time shown in 12-hour or 24-hour clock units.
3. Click Submit and sync your device.