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How do I use a promo code for Fitbit Luxe accessories?

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‎06-04-2021 11:59 - last edited on ‎06-05-2021 04:00 by Fitbit Moderator

‎06-04-2021 11:59 - last edited on ‎06-05-2021 04:00 by Fitbit Moderator

I recently received the email regarding the delay in Luxe shipment, with the offer of 50% off accessories, however, when I went to apply the code to the new band I wanted, there was no place to enter it in the cart summary, or any other page before checkout.

 

Where, exactly, can I apply the code? Did I miss something?

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎06-05-2021 03:59 - edited ‎03-10-2026 07:36

‎06-05-2021 03:59 - edited ‎03-10-2026 07:36

Hi there, @Ckat56. Thanks for stopping by and the details shared in your post. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

They will be glad to guide you through the steps you need to take to enter your promo code. Have a nice day!

Maria | Community Moderator, Fitbit


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‎06-14-2021 12:18

‎06-14-2021 12:18

I had to place my 50% off order using a laptop to see the promotion code box. Did not show up on my phone or iPad.  Weird!   

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‎06-14-2021 15:17 - edited ‎03-10-2026 07:35

In response to SQuinn1

‎06-14-2021 15:17 - edited ‎03-10-2026 07:35

@SQuinn1 Thanks for stopping by in the Community Forums and sharing what worked for you! I'm glad to hear you managed to use your promo code.

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎06-15-2021 09:15

‎06-15-2021 09:15

When did you receive the email offer? I too ordered a Luxe but haven't received this offer and would love to use it.

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