help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I use a promo code for Fitbit Luxe accessories?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-04-2021 11:59 - last edited on ‎06-05-2021 04:00 by Fitbit Moderator

‎06-04-2021 11:59 - last edited on ‎06-05-2021 04:00 by Fitbit Moderator

I recently received the email regarding the delay in Luxe shipment, with the offer of 50% off accessories, however, when I went to apply the code to the new band I wanted, there was no place to enter it in the cart summary, or any other page before checkout.

 

Where, exactly, can I apply the code? Did I miss something?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
4 REPLIES 4

‎06-05-2021 03:59

‎06-05-2021 03:59

Hi there, @Ckat56. Thanks for stopping by and the details shared in your post. 

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

They will be glad to guide you through the steps you need to take to enter your promo code. Have a nice day!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer

‎06-14-2021 12:18

‎06-14-2021 12:18

I had to place my 50% off order using a laptop to see the promotion code box. Did not show up on my phone or iPad.  Weird!   

Best Answer
0 Votes

‎06-14-2021 15:17

In response to SQuinn1

‎06-14-2021 15:17

@SQuinn1 Thanks for stopping by in the Community Forums and sharing what worked for you! I'm glad to hear you managed to use your promo code.

 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

 

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎06-15-2021 09:15

‎06-15-2021 09:15

When did you receive the email offer? I too ordered a Luxe but haven't received this offer and would love to use it.

Best Answer
0 Votes