10-12-2022
02:35
- last edited on
10-18-2022
03:37
by
MarreFitbit
10-12-2022
02:35
- last edited on
10-18-2022
03:37
by
MarreFitbit
Hi looking to get a new phone for my daughter . Google pixel 6a looks good.
Does anyone have experience with compatibility with Fitbit Luxe?
I know the device should work ( however the Fitbit won't pair to an iPhone 11 my wife has)
It does pair to her current Huawei p30 lite.
So just wanted to check if anyone actually owns this combination before I spend money on the new phone
Thanks!!
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
10-18-2022 03:45 - edited 06-27-2023 10:26
10-18-2022 03:45 - edited 06-27-2023 10:26
Hello there, @KA123. Welcome to the Community Forums. Thanks for the details provided in your post. I understand where your concern is coming from.
As you mentioned, as long as the Google Pixel 6A meets the requirements listed here, it should work fine.
Despite meeting the above requirements, the following devices often exhibit compatibility issues that cause our products and services to not operate properly:
Regarding the inconvenience with your wife's Fitbit device and the mobile devices, please note that she can use both, the Huawei P30 Lite and iPhone 11.
If the Luxe is already paired to the Android device and she wants to use the iPhone to sync, on the iOS device, open the Fitbit app, log into the Fitbit account, grant any permissions requested and the Luxe should then sync. However, is very important to turn off the Bluetooth on one device when she wants to sync with the other.
Bear in mind that Fitbit devices can only talk to one device at a time. It can be trusted on many devices, phones, tablets, and so on, but because of the limitations of Bluetooth, it will only be able to talk to one at a time.
The data from the Luxe is sent to the Fitbit cloud. After the data has been processed it will be put into the Fitbit account. Now the Fitbit account has access to and will display the data. Opening the app on a second device/phone/tablet will have access to the same data and a sync is not needed if a sync recently occurred through a different device.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
10-18-2022 03:45 - edited 06-27-2023 10:26
10-18-2022 03:45 - edited 06-27-2023 10:26
Hello there, @KA123. Welcome to the Community Forums. Thanks for the details provided in your post. I understand where your concern is coming from.
As you mentioned, as long as the Google Pixel 6A meets the requirements listed here, it should work fine.
Despite meeting the above requirements, the following devices often exhibit compatibility issues that cause our products and services to not operate properly:
Regarding the inconvenience with your wife's Fitbit device and the mobile devices, please note that she can use both, the Huawei P30 Lite and iPhone 11.
If the Luxe is already paired to the Android device and she wants to use the iPhone to sync, on the iOS device, open the Fitbit app, log into the Fitbit account, grant any permissions requested and the Luxe should then sync. However, is very important to turn off the Bluetooth on one device when she wants to sync with the other.
Bear in mind that Fitbit devices can only talk to one device at a time. It can be trusted on many devices, phones, tablets, and so on, but because of the limitations of Bluetooth, it will only be able to talk to one at a time.
The data from the Luxe is sent to the Fitbit cloud. After the data has been processed it will be put into the Fitbit account. Now the Fitbit account has access to and will display the data. Opening the app on a second device/phone/tablet will have access to the same data and a sync is not needed if a sync recently occurred through a different device.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...