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Luxe battery is draining quickly

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‎04-26-2022 05:12 - last edited on ‎04-26-2022 07:32 by Fitbit Moderator

‎04-26-2022 05:12 - last edited on ‎04-26-2022 07:32 by Fitbit Moderator

I've had my fitbit luxe for about a month, and had great battery life at first, but over the last couple of weeks, it will die within 1.5 days of fully charging. 

 

I have tried all of the recommendations on other threads for resets, restarts, setting changes... for an advertisement of up to 5 days, its shocking how short mines battery lasts. 

 

If a solution isn't made soon, I'll be replacing this fitbit with something else.

 

Moderator Edit: Clarified subject

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‎04-26-2022 07:35 - edited ‎02-20-2024 03:15

‎04-26-2022 07:35 - edited ‎02-20-2024 03:15

Hi there, @JessicaMazur. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. We‘re taking your comments and sentiments in regards to our products into consideration.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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