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Luxe battery is draining quickly

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‎04-01-2023 13:47 - last edited on ‎04-05-2023 05:42 by Fitbit Moderator

‎04-01-2023 13:47 - last edited on ‎04-05-2023 05:42 by Fitbit Moderator

My wife has a Luxe and has had problems with the battery life on it. I have followed a thread on the community pages and this seems to be a common problem. I have checked what is stated to be the Best Answer but nothing changes. The Fitbit is showing that it has the latest version installed (58.200001.188.58) and I have restarted it a couple of times and nothing changes. Many posts imply that the fault is due to the latest update. Has this been proved to be the case? As a lot of people seem to be reporting this it does tend to ring true. Any comments, or has anybody been able to fix this?

 

 

Moderator Edit: Clarified subject

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‎04-03-2023 00:10 - edited ‎04-03-2023 00:11

‎04-03-2023 00:10 - edited ‎04-03-2023 00:11

nope, they are ignoring us, nothing to say more. They have a plenty of detailed descriptions and how to simulate it. No solution, no proper communication. They will give you robotic advice to restart your fitbit, thats all.

to Fitbit: way to simulate: 1. charge fitbit, restart,
                                         2. check battery, restart, check battery and repeat how many times you want - you will get random numbers of the battery status.

Best Answer