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Luxe battery is draining too quickly

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‎01-31-2024 09:02 - last edited on ‎02-03-2024 02:19 by Fitbit Moderator

‎01-31-2024 09:02 - last edited on ‎02-03-2024 02:19 by Fitbit Moderator

My Fitbit Luxe is not keeping it's charge as long as it use to. I would say it is only lasting at the most 2 days. Anyone else having this issue & do you have any suggestions? 

Thanks. 

Moderator Edit: Clarified subject

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1 REPLY 1

‎02-03-2024 02:29

‎02-03-2024 02:29

Hi there, @PJGrams. Thanks for stopping by in the Fitbit Community Forums. It's sad to hear that your Luxe is not holding its charge as it used to. I will do my best to help you with this!

If you haven't done so yet, please try the following:

  1. Confirm your Luxe has the latest firmware version. For more information please visit How do I update my Fitbit device? and What's changed in the latest Fitbit device update?
  2. Check to see if you’re using high battery use features. For more information please visit Can I extend my Fitbit device's battery life?
  3. Let’s try a 3 press restart with your charging cable. For more information please see How do I restart my Fitbit device?
Maria | Community Moderator, Fitbit


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