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Luxe has started shipping!

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Just got an email from Fitbit saying my preorder Luxe has shipped, delivery expected tomorrow. I did pay for overnight delivery. My card was charged earlier today 

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@waynezwor1d - can’t wait to hear all about it!

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Still no update on my order. I saw on another thread that a user who ordered two has only had their black fitbit shipped?

Edit: Oops, that was you too. Glad the one fitbit has been sent out at least! 😄

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Thanks for the update, waynezwor1d. When did you place your order? 

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Good news! My card was charged yesterday so here's hoping it ships soon.

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Funny, I received the email too but mine said the Lux wristband shipped, not the actual device. Are you sure it was the device? 

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I got email today also stating that my Luxe shipped. Should be here tomorrow. 

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From what I found on the website, all the Luxe's with a standard band are in stock and ready to ship, but the Special Edition Gorjana band shows it's backordered until July 2nd. I ordered the Special Edition, and my order shows as "processing" now, but I haven't received any info about shipping. I suspect everyone getting shipping notifications ordered the standard band versions, and that the rest of us who ordered the special edition are having ours shipped out in order of when our purchases were made?

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I got an email saying my fitbit has been shipped. USPS still hasn't received it, but in my experience fitbit usually creates the shipping label and sends those emails a few days before they bring them to the postal carrier. I ordered my special edition version at the end of May.

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Hi everyone. 

 

We‘re taking into consideration your comments and sentiments with regards to our products and services.

 

Please note that pre-orders are shipping by the end of this week, stay tuned to your inbox for updates on your order. We apologize for any inconvenience. 

 

Have a nice day. 

Maria | Community Moderator, Fitbit


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Both of the Fitbit Luxe I ordered via overnight shipping have been delivered. 

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Hi. You ordered a black one and the gold one? 

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Hello! Do you mean pre-orders made in the US or anywhere else in the world as well (i.e. UK) will be shipped out by the end of this week? Many thanks! 

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@waynezwor1d Awesome! I'm so glad to hear that your Fitbit Luxe devices have been delivered. Hope you enjoy them!

Hi there, @SunsetRunner. Thanks for stopping by. 

Regarding your inquiry, pre-orders placed in Europe are likely to be shipped next week.

Maria | Community Moderator, Fitbit


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