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Switch band or Create New Fitbit Account

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‎06-17-2021 21:54

‎06-17-2021 21:54

Hello!

I’ve ordered Luxe but I had a Charge 4. Do I need to switch to Luxe to use it in Fitbit or should I create new Fitbit account?

I don’t want the data from Charge 4 to dissappear.Or does it sync the data from old one with new one?

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2 REPLIES 2

‎06-17-2021 22:10

‎06-17-2021 22:10

sorry i meant switch device at fitbit apps or create new fitbit account

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‎06-18-2021 01:31

In response to SunsetRunner

‎06-18-2021 01:31

Hello @SunsetRunner and welcome.

Data are tied with your account so if you switch to Luxe from Charge 4 in your existing account you will find your data transferred.

Just remember to sync your Charge 4 just before performing the Luxe activation.

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