help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Luxe is showing the wrong date

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-06-2024 12:51 - last edited on ‎05-08-2024 08:11 by Fitbit Moderator

‎05-06-2024 12:51 - last edited on ‎05-08-2024 08:11 by Fitbit Moderator

My Luxe is ahead 2 days. Today is May 6, 2024 and my display shows May 8th. The time is correct and I have just synced the device.

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎05-08-2024 08:15 - edited ‎05-08-2024 08:16

‎05-08-2024 08:15 - edited ‎05-08-2024 08:16

Hi there, @canstrom. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Luxe. I will do my best to help you with this! 

Did you already sync your Fitbit device? Please keep in mind that your Fitbit device may show an incorrect time and date if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time and date of the device you're syncing with. 

If you've tried the above but to no avail, make sure you're not running into syncing issues. For more information, see Why won't my Fitbit device sync? 

In addition, please make sure that your Luxe is up-to-date. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes