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Luxe is showing the wrong date

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‎05-11-2023 14:36 - last edited on ‎05-12-2023 05:23 by Fitbit Moderator

‎05-11-2023 14:36 - last edited on ‎05-12-2023 05:23 by Fitbit Moderator

From day one after registering and starting my Luxe watch it has run a day ahead, very annoying. 

 

 

Moderator Edit: Clarified subject

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1 BEST ANSWER

Accepted Solutions

‎05-12-2023 03:22

‎05-12-2023 03:22

Hi, @Lux1956 , the time and date on your Fitbit are determined by your timezone and location.  It sounds like you need to set yours.  On your Fitbit app from the opening, Today, screen click on the person photo/icon to go to the Account screen.  On the Account screen scroll down to “app settings”.  When you click on App settings you will see options for your timezone and location.

 

You can temporarily turn off Automatic timezone to check and change your timezone.  

You can also view and change your timezone settings on the web based dashboard.

 

Be sure to sync your Luxe after making any changes in the app.

Sense, Charge 5, Inspire 2; iOS and Android

View best answer in original post

Best Answer
1 REPLY 1

‎05-12-2023 03:22

‎05-12-2023 03:22

Hi, @Lux1956 , the time and date on your Fitbit are determined by your timezone and location.  It sounds like you need to set yours.  On your Fitbit app from the opening, Today, screen click on the person photo/icon to go to the Account screen.  On the Account screen scroll down to “app settings”.  When you click on App settings you will see options for your timezone and location.

 

You can temporarily turn off Automatic timezone to check and change your timezone.  

You can also view and change your timezone settings on the web based dashboard.

 

Be sure to sync your Luxe after making any changes in the app.

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer