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Luxe is syncing again

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‎10-03-2024 16:51 - last edited on ‎10-10-2024 08:18 by Fitbit Moderator

‎10-03-2024 16:51 - last edited on ‎10-10-2024 08:18 by Fitbit Moderator

Hi Luxe Users

I just got off with tech support and they were able to get my device syncing.

I asked them to post here but she is not in that department 

I recommend calling!! 

Moderator Edit: Clarified subject

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1 REPLY 1

‎10-10-2024 08:24 - edited ‎10-10-2024 08:24

‎10-10-2024 08:24 - edited ‎10-10-2024 08:24

Hi there @Littleredjamie! We love to see you here in the Community!

Thank you for sharing with us the update that your Luxe is syncing again. I am happy to know that together with the support the issue was resolved.

If anyone else is having trouble syncing their Luxe with the Fitbit app, I suggest to follow the steps as described in this article: Why won't my Fitbit device sync? 

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