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Luxe is tracking too many steps

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Lux Fitbit so far seems to register much larger step numbers than phone (Apple health)

just the last few days difference at the moment 

Apple Health phone 6819

Lux Fitbit 10507

massive difference.

what should I do?

 

 

Moderator Edit: Clarified subject

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Hi there, @Melushka. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the inconvenience with your Luxe. @Heather-S Thank you so much for your help and advice! 

Fitbit devices have a finely-tuned algorithm for step counting. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement—such as working or cooking—you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats. For more information, see How does my Fitbit device calculate my daily activity?

For additional information, see Does the wrist I wear my device on affect the accuracy? and What can I do if my step count seems inaccurate?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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@Melushka A wrist-based device will usually count more steps than your phone. The phone doesn't register all your steps since it is likely immobile or in a back pocket or a in purse. Your Fitbit device will be using your arm motions to detect steps and movement. To make things a little more accurate, you can change your stride length in the app and also make sure to set your wrist settings are correct. You might find the following Help articles helpful:

 

How do I wear my Fitbit device?

How does my Fitbit device calculate my daily activity?

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer

Hi there, @Melushka. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the inconvenience with your Luxe. @Heather-S Thank you so much for your help and advice! 

Fitbit devices have a finely-tuned algorithm for step counting. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement—such as working or cooking—you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats. For more information, see How does my Fitbit device calculate my daily activity?

For additional information, see Does the wrist I wear my device on affect the accuracy? and What can I do if my step count seems inaccurate?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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