12-30-2021
11:01
- last edited on
12-31-2021
11:55
by
MarreFitbit
12-30-2021
11:01
- last edited on
12-31-2021
11:55
by
MarreFitbit
I cannot get any oxygen readings or see the app on my new luxe
Moderator Edit: Clarified subject
12-31-2021 11:57
12-31-2021 11:57
Hi there, @AliKins1. Welcome to the Community Forums.
Fitbit SpO2 app is automatically added for users in select countries. For more information on the availability of Fitbit SpO2, see fitbit.com.
If you removed the SpO2 app from your device, reinstall it in the Fitbit app on your phone:
To see the most recent SpO2 levels on your Luxe:
It may take around an hour for your SpO2 values to appear after you wake up. The SpO2 tile shows data for your most recent sleep session. If your sleep session is split into 2 separate logs or you take a long nap, the tile updates to show data for the most recent sleep session.
About the Health Metrics, please note the Health Metrics tile is available with Fitbit Charge 4, Fitbit Charge 5, Fitbit Luxe, Fitbit Sense, Fitbit Versa 2, and Fitbit Versa 3. To see historical data, upgrade to Fitbit Premium. For other devices, a Fitbit Premium subscription is required to see health metrics data.
Note that for Charge 4, Charge 5, and Luxe users must have the SpO2 app installed.
For more detailed information, see How do I track blood oxygen saturation (SpO2) with my Fitbit device?
Hope this helps.
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12-31-2021 12:09
12-31-2021 12:09
12-31-2021 12:12
12-31-2021 12:12
Thank you for the info but I am not getting anywhere following these Instructions.
I have a luxe/premium
no app listed under gallery/apps
no info shown ( icon not blue on metrics list) as per others.
01-03-2022 03:02
01-03-2022 03:02
I’m afraid not and I’ve spent about 2 hours on helpline to Fitbit and they can’t do it.
no sign of the oxygen app so awaiting more help.