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Luxe not syncing with WeWards

‎08-20-2025 06:44 - last edited 2 hours ago by Fitbit Moderator

‎08-20-2025 06:44 - last edited 2 hours ago by Fitbit Moderator

Trying to sync my Fitbit with a third party app called WeWards.  Any help will be appreciated.

 

Moderator edit: clarified subject.

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2 hours ago - last edited 2 hours ago

2 hours ago - last edited 2 hours ago

It's good to see you around @Tracyschutte. 

Thank you for sharing the inquiry regarding your Luxe. 

Please make sure to follow the steps listed here below:

  1. Make sure your Fitbit device is syncing with your account. For troubleshooting information, see Why won't my Fitbit device sync?
  2. Unlink the app from your account. For instructions, see How do I manage apps connected to Fitbit?
  3. Reconnect the app with your account. For instructions, see How do I connect Fitbit with another app?

If you have trouble syncing Fitbit with another app, contact the developer of the app.

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