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Luxe no response

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‎07-05-2022 14:04

‎07-05-2022 14:04

The same problem of my luxe no response after tapping happened again. I went through same steps but couldn't solve. Tried setting up the device again also failed. Now I can't track my steps.

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‎07-05-2022 16:00

‎07-05-2022 16:00

Thank you for visiting the Fitbit Community, @Rambomom.

 

I’m sorry to hear about the difficulties you experienced with your Fitbit Luxe. Thank you for the time you spent trying to get them resolved.

 

If your Tracker doesn't turn on, please follow these troubleshooting steps to resolve battery issues.

 

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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