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Luxe not tracking anything

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‎12-23-2021 19:19

‎12-23-2021 19:19

Had the luxe 1 week. All fine until I had to charge it. Since then it is not tracking anything. Sensors do not light up, no heart rate, steps, sleep tracking. It’s an expensive purchase and I wish I had not bought it. Much cheaper versions that do a better job. Any idea how I can get the sensors working and lighting up? I’ve restarted and rest. Made no difference. So disappointed and angry. Stupidly threw the box away,  I’m due a refund if this cannot be corrected. 

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‎12-23-2021 19:33

‎12-23-2021 19:33

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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