Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Luxe recorded steps while sleeping

Replies are disabled for this topic. Start a new one or visit our Help Center.

My luxe would usually record a few steps while sleeping (around 15-30 steps) however last night, it recorded roughly 30,000 steps It's the first time that this happened. Is there any way to fix this? Can you adjust the sensitivity to movement?

Best Answer
1 REPLY 1

Welcome to the Fitbit Community, @GKathy.

 

Thank you for informing us about the issues you experienced with your Fitbit Luxe.

 

To prevent this situation from reoccurring, please restart your Tracker by following these steps.

 

In order to negate the extra data, please visit this article, open the menu "How do I delete steps and floors in the Fitbit app?" and follow the instructions.

 

The dominant wrist setting decreases the sensitivity of step counting and should reduce any over counting of steps when your body is not moving. Your dominant hand is the one you use for writing and eating. For instructions on how to change this setting, please visit this article and open the menu "How do I change the wrist setting on my Fitbit device?".

 

Have a nice day.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer