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Luxe screen corrupted

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‎07-14-2022 05:05 - last edited on ‎07-14-2022 11:01 by Fitbit Moderator

‎07-14-2022 05:05 - last edited on ‎07-14-2022 11:01 by Fitbit Moderator

I woke up and saw “static tv” like screen on my Fitbit this morning. I know it was charged and the app on my phone still gave me sleep score but can’t read time or anything on the Fitbit screen. Only shows a bunch of static on screen. What can I do to fix it?

 

Moderator Edit: Clarified subject

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‎07-14-2022 11:02

‎07-14-2022 11:02

Hi there, @Anne9. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. I understand where your concern is coming from. 

 

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎07-14-2022 11:02

‎07-14-2022 11:02

Hi there, @Anne9. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. I understand where your concern is coming from. 

 

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer