help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Luxe screen corrupted

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-12-2023 17:14 - last edited on ‎11-13-2023 01:54 by Fitbit Moderator

‎11-12-2023 17:14 - last edited on ‎11-13-2023 01:54 by Fitbit Moderator

IMG_6199.jpeg

 

My luxe screen cannot work. I restart several time. I also change clock screen and restart. But it doesn’t work. Please advise. 

Moderator Edit: Clarified subject

 

Best Answer
1 BEST ANSWER

Accepted Solutions

‎11-14-2023 06:37

‎11-14-2023 06:37

@JuneTNBKK This is likely a hardware issue and not something we can help you with here on the forums. Please reach out to Customer Service for further assistance. Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
0 Votes
4 REPLIES 4

‎11-14-2023 06:37

‎11-14-2023 06:37

@JuneTNBKK This is likely a hardware issue and not something we can help you with here on the forums. Please reach out to Customer Service for further assistance. Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer
0 Votes

‎11-17-2023 20:24

‎11-17-2023 20:24

Did anyone help you? My screen looks the same but you can see yours better than me.

Best Answer
0 Votes

‎11-17-2023 22:22

In response to Barbara1030

‎11-17-2023 22:22

They change the new one for me as it under warranty
Best Answer
0 Votes

‎11-17-2023 22:23

In response to Barbara1030

‎11-17-2023 22:23

They change the new one for me as it under warranty

Best Answer
0 Votes