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Luxe is interfering with my calls while using AirPods

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‎11-13-2023 08:55 - last edited on ‎11-16-2023 04:09 by Fitbit Moderator

‎11-13-2023 08:55 - last edited on ‎11-16-2023 04:09 by Fitbit Moderator

Just activated my Luxe this morning. Tried making calls with my Airpods and the Luxe is interfering. I don't want it to be a phone just a fitness tracker. Any ideas?

Moderator Edit: Clarified subject

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3 REPLIES 3

‎11-16-2023 04:11

‎11-16-2023 04:11

Hi there, @IslandTime38. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Luxe is interfering with your calls, I understand how bothering that might be. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Hope you have a good day!

Maria | Community Moderator, Fitbit


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‎11-16-2023 04:55

In response to MarreFitbit

‎11-16-2023 04:55

Hello. Just to be clear. I contacted support first but they were not able
to help me. They suggested I post on community. However it seems to have
subsided as it was happening first day but not since. Thanks for reaching
out though!
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‎11-17-2023 02:43

In response to IslandTime38

‎11-17-2023 02:43

@IslandTime38 Thanks for getting back and the details provided in your last post. I'm glad to hear that the issue is no longer happening. 

I will be around if you have any questions. Hope you have a good day!

Maria | Community Moderator, Fitbit


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