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Luxe screen has developed lines

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My Luxe is intermittently showing 3 lines instead of the normal screen . It sometimes works but then goes to the 3 coloured lines and fades out..

 

 

Moderator Edit: Clarified subject

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Hi there, @SJ5459. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

 

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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I tried all the suggestions and it is better, although the screen can flicker, so not as good as it was originally 

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I’m having the same problem with lines appearing on screen. My clock face was flickering quite a lot yesterday even though it was charged. Now it’s not charging up properly 

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