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Luxe screen is acting odd

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‎01-07-2023 14:12 - last edited on ‎01-10-2023 08:28 by Fitbit Moderator

‎01-07-2023 14:12 - last edited on ‎01-10-2023 08:28 by Fitbit Moderator

My Luxe was brand new for Christmas, yesterday and today the screen is glitching and scrambling almost every time it wakes up. How do I fix this or is it malfunctioning to the point I have to replace it?

Thank you

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎01-08-2023 02:35

‎01-08-2023 02:35

Hi @Camerona  Try restarting your Luxe and see if that helps.if it doesn't try changing the clockface in the app. If that doesn't help then contact  Fitbit Support  

Restart your Tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-08-2023 06:22 - edited ‎01-08-2023 06:22

In response to NellyG

‎01-08-2023 06:22 - edited ‎01-08-2023 06:22

Thank you! I will try this today. Have a great day!😊

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