Luxe screen is super bright

[Nothanku]

For the past couple of days, the screen on my Fitbit Luxe has been SUPER bright. Like almost to the point where it looks washed out. This happened once earlier this year but it corrected itself so I wasn't that concerned about it. 

However, this morning when I woke up the entire screen has gone blank and no longer lights up. The alarm still went off and it's still tracking (the lights on the back are still working) so it's definitely an issue with the screen.

I've restarted it yesterday when I was able to with no result, and have changed the clock face. It is fully charged according to the app. Still nothing.

Is anything able to be done about this, or does it need to be replaced?

Moderator Edit: Clarified subject

[NellyG]

Hi @Nothanku It sounds as if your screen has died. Contact Fitbit Support  . I DO hope they can help you.