Luxe stopped tracking my sleep data

[Autum]

My Luxe has stopped tracking my sleep.   Is anyone else having problems or know how to fix it?

Thanks

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Autum. Thanks for stopping by in the Fitbit Community Forums. It's sad to hear that your Luxe has stopped tracking your sleep data. I'll do my best to help you with this. 

I recommend considering the following in order to get sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.
  
  

For more information, see What should I know about Fitbit sleep stages?