01-20-2024
12:31
- last edited on
01-21-2024
03:51
by
MarreFitbit
01-20-2024
12:31
- last edited on
01-21-2024
03:51
by
MarreFitbit
Purchased Versa 2 and Luxe in Jan '23 for self and wife 72 and 67. Luxe stopped working suddenly
Moderator Edit: Clarified subject
01-21-2024 03:53 - edited 01-21-2024 03:55
01-21-2024 03:53 - edited 01-21-2024 03:55
Hi there, @ajith.rowing. Welcome to the Fitbit Community Forums. It's sad to hear that your Luxe has stopped working, I'll do my best to help you!
To better assist you, would you mind giving me more details of the issue? Is it not syncing? Is the screen blank?
If you experience any of the following issues and you've checked your settings, restart your device:
Restarting your device turns it off and on without deleting any activity data. To properly restart your Luxe, click here.
Looking forward to hearing from you.
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