10-04-2023
05:58
- last edited on
10-07-2023
07:40
by
MarreFitbit
10-04-2023
05:58
- last edited on
10-07-2023
07:40
by
MarreFitbit
In the past week, my Luxe has bricked itself overnight on 2 occasions.
The first time, just attaching the watch to the charger fixed the problem. Today, I had to use the press the charger 3x solution to get the watch working again.
Anybody else with the same experience, any permanent fixes? half the reason for having this watch is sleep tracking...
Moderator Edit: Clarified subject
10-07-2023 07:42
10-07-2023 07:42
Hello there, @nhyt. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Luxe. I understand where your worry comes from.
To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
10-14-2023 17:29
10-14-2023 17:29
10-15-2023 00:56
10-15-2023 00:56
I have now tried to reset my bricked Luxe by putting it on the charger and the charger says 3%. This is after charging for a few hours from 85%. How is it possible to go from 90+% to 3% overnight especially when most of the time the device was off (bricked)?