help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Luxe switching off although charged

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-24-2025 08:39

‎01-24-2025 08:39

For some days I encounter this problem: Luxe is switching  off although charged. Step-count synchronised but charging status different on android app and watch.
But still on both >50%.
I tried every kid of reset. Problem persists!

Best Answer
0 Votes
1 REPLY 1

‎01-25-2025 05:23 - edited ‎01-25-2025 05:23

‎01-25-2025 05:23 - edited ‎01-25-2025 05:23

Hi @Meli08. Welcome to the community forums.

Thank you for sharing the inquiry regarding your Luxe and for trying to fix it on your own.

Please make sure to follow the steps listed in this help article: Can I extend my Fitbit device's battery life?

Best Answer
0 Votes