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Luxe tracked too many steps while sleeping

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You need to let us delete steps. 

 

My new Luxe logged 30,000 steps when I was not wearing it overnight. No activity was logged so adding a driving activity does not work. Adding a driving activity is also an incredibly dumb way to fix inaccuracies in the tracker.

 

Moderator Edit: Clarified subject

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Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Luxe. I understand where your concern is coming from. 

Remember that the wrist trackers count steps depending on the movement of your arms, when you are driving or for example when your tracker is close to a fan or in a night stand. In these scenarios, your tracker counts steps due to the vibrations.

Also, sometimes I get steps when waking up, but is due to Fitbit trackers may register movements or restlessness as steps when you're wearing it while you sleep. The number of steps typically measured during these periods is minimal, and should not offset your overall fitness progress. Any steps taken to and from other rooms during the night will also be tracked. I'd recommend taking a look at the article: How accurate are Fitbit devices? 

If you want to negate the steps tracked while you were sleeping, see How do I add, edit, or delete Fitbit data and activities? Keep in mind that by doing this you won't delete the steps, but you will achieve the same result by negating them. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Luxe. I understand where your concern is coming from. 

Remember that the wrist trackers count steps depending on the movement of your arms, when you are driving or for example when your tracker is close to a fan or in a night stand. In these scenarios, your tracker counts steps due to the vibrations.

Also, sometimes I get steps when waking up, but is due to Fitbit trackers may register movements or restlessness as steps when you're wearing it while you sleep. The number of steps typically measured during these periods is minimal, and should not offset your overall fitness progress. Any steps taken to and from other rooms during the night will also be tracked. I'd recommend taking a look at the article: How accurate are Fitbit devices? 

If you want to negate the steps tracked while you were sleeping, see How do I add, edit, or delete Fitbit data and activities? Keep in mind that by doing this you won't delete the steps, but you will achieve the same result by negating them. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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