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Luxe white screen

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‎07-28-2025 17:56 - last edited on ‎07-29-2025 07:07 by Fitbit Moderator

‎07-28-2025 17:56 - last edited on ‎07-29-2025 07:07 by Fitbit Moderator

image.jpg

 Moderator Edit: Clarified subject

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‎07-29-2025 07:11

‎07-29-2025 07:11

Hi there, @tredburn. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the image attached. I'm sorry to hear that the screen of your Luxe is white. 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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