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Luxe won't charge

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I have a Fitbit Luxe and lately when I plug it in, it won’t charge. I tried cleaning both the contacts on the device and charger, and I’ve rebooted my Luxe, it still won’t charge. 

 

Moderator Edit: Clarified subject

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Hi @Janev01  try getting with support? https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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Thank you!

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