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Luxe won't charge

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‎01-01-2023 08:48 - last edited on ‎01-02-2023 08:00 by Fitbit Moderator

‎01-01-2023 08:48 - last edited on ‎01-02-2023 08:00 by Fitbit Moderator

I have tried everything in the manual. I have had my Luxe since March and I have been trying to charge it since 12/22 and tried everything in the forum. Nothing works and there is no customer support. 

anyone has had the same situation? 

 

 

Moderator Edit: Clarified subject

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‎01-01-2023 13:18

‎01-01-2023 13:18

here are the support contacts I've gleaned over the years on the forums.

 

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer